CLEANERS SUPERMARKET®

Placing Your Order.

a. We reserve the right to accept the order.

b. Orders will be dispatched as quickly as possible however we do not guarantee delivery dates or supply. 

c. We will not accept liability for any loss incurred by you as a result of any delay or failure to supply.

d. All persons purchasing Knives, Spray Paint, and any other product restricted by law, must be over the age of 18 years old.

Paying for your order.

a. Orders may be subject to the delivery charges as set out in Freight charges for delivery. By placing an order with us means you  accept to pay for delivery charges. These charges will be added the customers order total.

b. Prior to dispatch of the order the customers credit card will be debited. A 2% surcharge is applicable to american express Cards.  

c. If payment is via cheque or e.f.t, clearance of funds must be verified before order is dispatched.

d. Prices advertised on our web site will be charged at the time the order was placed.

e. If omission, typographical error, data fault or any other reason for the price to be incorrect at the time of ordering, we have the right to not supply the goods at that price.

f. Our prices include Goods and Services Tax

Delivery of your goods.

a. We use TNT or couriers please as prefered freight company. We do not profit from freight charges. Depending on the size of your order, at our discretion we may reduce or eliminate courier charges. 

b. You may be contacted to clarify delivery details. No po boxes can be used except with prior arrangement.

c. You or your representative may be asked to sign a Proof of Delivery docket when our goods are delivered to you. 

d. Damages to goods must be notified to us within 7 days of delivery and returned within 14 days

e. If you subsequently find you have received an item incorrectly you should immediately contact us regarding the return requirements

Not satisfied? Want a refund? no problem...

a. If you are not totally satisfied with your purchase we will refund you  the full purchase price.( excluding any delivery charges).  Providing that upon return,  the goods have not been used and are in mint resale able condition with the original packaging intact.

    This offer is made with customer satisfaction being our top priority.

b. The customer pays for the return delivery freight charges.

c. We have the right to refuse refunds if we feel necessary.

d. Both the customer and the supplier are bound by the Department of Fair trading Rules for Refunds. It is the customers responsibility to be aware of such regulations. Copies of regulations can be acquired by contacting the Dept of Fair Trading. 

 Who means who?

  We and us, and CLEANERS SUPERMARKET® pty ltd

  ▪ You and Customer refers to Cleaners Supermarket customer

  ▪ Goods means any product supplied by us. 

Thankyou, please continue with your purchase.